1. You have the problem vs you don't have the problem
Yes, still have to log on with screen name and password despite the "remember me" check box
2. Your operating system (Windows 95, 98, XP, Mac, DOS

)
Windows 2000 Professional
3. Your browser type and version
Current IE
4. Surfing via a proxy server?
Direct connection (DSL)
5. Are you surfing via a work based firewall?
No
6. Do you have a software firewall?
No
7. Do you have Quicktime loaded and active in your toolbar?
Yes
8. Any anti-virus packages running?
Yes, current Norton Anti-virus
9. Any chat programs running?
Occasionally AOL/IM
10. Other background programs running?
Usually not