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I feel **SO** much better!!!!
Posted: Sun Jul 13, 2003 7:10 pm
by Fist and Faith
New computer! Hopefully no disconnects! Hopefully better connection speeds! No more chatting problems!! I'll miss the clones
but it will be worth it.
Posted: Sun Jul 13, 2003 7:16 pm
by Lord Mhoram
Noo! You lost the clones!
I'm happy for you, Fist.
Posted: Sun Jul 13, 2003 7:20 pm
by caamora
I'm ready for a new computer!
My Internet Explorer became corrupted the other day and I could not go online. I called Gateway (who I bought the computer from) and they told me that since my warranty had run out that they could not even talk to me! Now understand that I was not asking them to repair my computer, just walk me through two or three steps because I already had the disc I needed to repair the problem. They refused to help, repeating that my warranty had run out and they could not talk to me! I then called customer service to complain and she told me that if I had extended my warranty, I would not be having this problem! I could not believe my ears! I said, "So, am I to understand that you are putting this right back in my lap?" She started to say again that it was my fault that I didn't buy the extended warranty and that it would cost me $1.95
per minute for them to help me! I hung up the phone! I do not want to even touch my Gateway computer again because of this shabby treatment!
I asked my husband to buy me a laptop for Christmas!
Posted: Sun Jul 13, 2003 10:41 pm
by Infelice
Awww!!!! I'm gonna miss the clones.
With all those clones, there was always enough of you to go around. Now the ladies are going to have to fight over you Fist.
You got the new computer on purpose didn't you.
Posted: Mon Jul 14, 2003 3:39 am
by duchess of malfi
Posted: Mon Jul 14, 2003 4:12 am
by Skyweir
mmm .. well i'm not commenting about that!! .. lol
but i will say congrats on your new comp!! its the best news!!
Posted: Mon Jul 14, 2003 11:02 am
by Fist and Faith
Thanks everyone
And a special thanks to Infelice and duchess for fighting over me!
caamora, about 8 years ago, I had a horrible experience with a chain of stores called, iirc, People's Computers. It was my first computer, back when they were about $3k. I emailed their main office about it, figuring they'd want to know how their customers, definitely non-repeating customers, were being treated. Never heard back from them. Finding good customer service is such a joy. Maybe
because it's so rare.
