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FBH internet or software issue

Posted: Wed May 13, 2009 4:34 pm
by Auleliel
Problem:
I'm having an undue amount of difficulty being able to watch the episodes of Fantasy Bedtime Hour. I can get the audio just fine, but the visual shows up as a green blur. I have had this problem since I first tried to view FBH several months ago, and have tried various ways to solve the problem, to no avail.

My Failed Attempts to Solve the Problem:
I have uninstalled and reinstalled QuickTime several times.
I have downloaded all updates of QuickTime.
I have used different internet browsers (IE 7 and 8, Safari, Firefox).
I have downloaded the episodes to iTunes as podcasts.
I have attempted to view FBH on RealPlayer instead of on QuickTime.
I have used other computers on my college campus.
I have used my laptop in at least two different locations.
I have done a full-system virus scan several times.
I have deleted my cache of cookies and temporary internet files.
I have restarted my computer multiple times.
I have tried not trying.

Have I missed anything that I should have tried? Why in the Land can't I watch these things? I've only seen two episodes, and it was on somebody else's computer (which I do not have access to). I want to watch the rest of them and am frustrated that I cannot.

Posted: Wed May 13, 2009 4:48 pm
by Orlion
Interesting problem, I'll just add some information that may help others resolve it :P

I just tried it on a college computer, the first episode played fine. Here's events:
I linked to it from the SRD website (the one with the 'r')
Clicked on episode1, scrolled down and hit play
Saw QucikTime symbol, so I assume that the default is QuickTime.
I used Firefox (v. 2.0)
Randomly tried episodes 4 and 17 to see if maybe it was specifically the episodes, which it appears to not be since at least these two episodes worked.

What I would try to do is first:
Use your laptop, could be that you are lucky enough to be on different computers with different problems as to why it is not working. Also, using your laptop will allow you to have control on settings and to focus on why THAT laptop is not playing the movies

Good luck.

Posted: Wed May 13, 2009 10:07 pm
by Auleliel
Thanks for the suggestions, Orlion.
Murrin made some suggestions elsewhere for changing settings in QuickTime that seem to be working for now, but apparently there is still the potential for further problems later. I have my fingers crossed that they will continue to work.

Posted: Wed May 13, 2009 11:21 pm
by matrixman
Glad it's working for you now, Auleliel. I hadn't visited FBH in a long time myself; but when I tried to watch it in Firefox, Quicktime didn't work, and Firefox wouldn't/couldn't install the necessary plug-in. So I switched to IE 7, and Quicktime worked fine. Well, I could either spend time making FBH work again in Firefox, or I could just open up IE and enjoy FBH without hassles.

Posted: Wed May 13, 2009 11:26 pm
by Auleliel
Tough choice, mm! Good luck to you.