1. You have the problem vs you don't have the problem
2. Your operating system (Windows 95, 98, XP, Mac, DOS

3. Your browser type and version
4. Surfing via a proxy server?
5. Are you surfing via a work based firewall?
6. Do you have a software firewall?
7. Do you have Quicktime loaded and active in your toolbar?
8. Any anti-virus packages running?
9. Any chat programs running?
10. Other background programs running?
Mine are as follows:
1. I don't have the problem
2. MS Windows Me (Start -> Control Panel -> System -> General)
3. Internet Explore 6 (In browser window: Help -> About)
4. No
5. Yes and no - but I don't have login problems either way
6. Yes - I use Agnitum Outpost
7. No
8. Yes. I have PC-cillin and AVG running
9. I have MSN Messenger and ICQ
10. I have TCMonitor and TCActive