but it will be worth it.I feel **SO** much better!!!!
Moderator: Orlion
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Fist and Faith
- Magister Vitae
- Posts: 25472
- Joined: Sun Dec 01, 2002 8:14 pm
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I feel **SO** much better!!!!
New computer! Hopefully no disconnects! Hopefully better connection speeds! No more chatting problems!! I'll miss the clones but it will be worth it.
but it will be worth it.All lies and jest
Still a man hears what he wants to hear
And disregards the rest -Paul Simon
Still a man hears what he wants to hear
And disregards the rest -Paul Simon
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Lord Mhoram
- Lord
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- Joined: Mon Jul 08, 2002 1:07 am
I'm happy for you, Fist. -
caamora
- The Purifier
- Posts: 2011
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- Location: Southern California
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I'm ready for a new computer!
My Internet Explorer became corrupted the other day and I could not go online. I called Gateway (who I bought the computer from) and they told me that since my warranty had run out that they could not even talk to me! Now understand that I was not asking them to repair my computer, just walk me through two or three steps because I already had the disc I needed to repair the problem. They refused to help, repeating that my warranty had run out and they could not talk to me! I then called customer service to complain and she told me that if I had extended my warranty, I would not be having this problem! I could not believe my ears! I said, "So, am I to understand that you are putting this right back in my lap?" She started to say again that it was my fault that I didn't buy the extended warranty and that it would cost me $1.95 per minute for them to help me! I hung up the phone! I do not want to even touch my Gateway computer again because of this shabby treatment!
I asked my husband to buy me a laptop for Christmas!
My Internet Explorer became corrupted the other day and I could not go online. I called Gateway (who I bought the computer from) and they told me that since my warranty had run out that they could not even talk to me! Now understand that I was not asking them to repair my computer, just walk me through two or three steps because I already had the disc I needed to repair the problem. They refused to help, repeating that my warranty had run out and they could not talk to me! I then called customer service to complain and she told me that if I had extended my warranty, I would not be having this problem! I could not believe my ears! I said, "So, am I to understand that you are putting this right back in my lap?" She started to say again that it was my fault that I didn't buy the extended warranty and that it would cost me $1.95 per minute for them to help me! I hung up the phone! I do not want to even touch my Gateway computer again because of this shabby treatment!
I asked my husband to buy me a laptop for Christmas!
The King has one more move.
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duchess of malfi
- The Gap Into Spam
- Posts: 11104
- Joined: Tue Oct 15, 2002 9:20 pm
- Location: Michigan, USA
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Fist and Faith
- Magister Vitae
- Posts: 25472
- Joined: Sun Dec 01, 2002 8:14 pm
- Has thanked: 9 times
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Thanks everyone 
And a special thanks to Infelice and duchess for fighting over me!
caamora, about 8 years ago, I had a horrible experience with a chain of stores called, iirc, People's Computers. It was my first computer, back when they were about $3k. I emailed their main office about it, figuring they'd want to know how their customers, definitely non-repeating customers, were being treated. Never heard back from them. Finding good customer service is such a joy. Maybe because it's so rare.
And a special thanks to Infelice and duchess for fighting over me!
caamora, about 8 years ago, I had a horrible experience with a chain of stores called, iirc, People's Computers. It was my first computer, back when they were about $3k. I emailed their main office about it, figuring they'd want to know how their customers, definitely non-repeating customers, were being treated. Never heard back from them. Finding good customer service is such a joy. Maybe because it's so rare.
All lies and jest
Still a man hears what he wants to hear
And disregards the rest -Paul Simon
Still a man hears what he wants to hear
And disregards the rest -Paul Simon