I was actually an ardent hater of PlayStation during the FFVII era (I was a Nintendo fan boy, and I absolutely couldn't comprehend the fact that Nintendo was no longer on top of the video game market). I wish I hadn't been so childish, but, then again, I was a child, heh.
I remember seeing a display for FFVII at a toy store in the mall. It was the part where Cloud gets off the train and runs up to the first Mako reactor. So I'm standing there, drooling at the unbelievable graphics, and then Barrett says "What the hell took you so long" to Cloud or a variant. I was completely floored! I mean--wow, he just said "hell" in a video game!

It's kind of hard to understand how edgy and gritty that game was, now that San Andreas and other games are out. Looking back, it's not shocking at all really, but one has to understand that Nintendo had ruled the video game world for years; we had just come off from being the "Nintendo generation", where the majority of games were relatively squeaky clean.
It was all quite a blow. For me, my first encounter with FFVII was comparable with the experience of seeing Star Wars for the first time.